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Patient Scheduler

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Patient Scheduler

Category Location Salary / Rate Type
Healthcare AdministrationGreenbrae, CaliforniaFull-Time
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records. General Purpose:

  • Under general supervision of licensed personnel and administrative personnel the Patient Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population.
  • In addition, the Patient Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided in an outpatient or inpatient medical setting.

Essential Functions:

  • Scheduling and rescheduling of all routine and non-routine medical services for assigned patient population.
  • Coordinate scheduling and referrals to other healthcare providers and services.
  • Daily confirmation of all on-site clinic and off-site appointments.
  • Order, prepare and generate appropriate medical records.
  • Receive, screen and coordinate telephone calls from healthcare providers.
  • Assist with maintaining and updating of all provider addresses and phone numbers.
  • Receive incoming correspondence and review/forward to appropriate staff.
  • Daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/post-operative instructions.
  • Prepare reports and forms as directed by licensed staff and in accordance with established policies.
  • Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
  • Provide excellent customer service to all internal and external customers.

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