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Front Desk Receptionist

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Front Desk Receptionist

Category Location Salary / Rate Type
Healthcare AdministrationPalo Alto, CaliforniaFull-Time

Reception Job Summary:
This customer service role is a full-time position where you may be responsible for a wide range of duties varying from recording simple patient demographic information to verifying insurance eligibility. This position is a great opportunity for Healthcare Administration professionals to get your foot in the door with one of the top medical centers nationwide and start building a career where your effort and compassion truly will help others!
Your day-to-day will include:

  • Interviewing patients to collect basic demographic information and financial/insurance data.
  • Entering authorization and insurance verification into the digital records system.
  • Working with treating team and other departments to resolve complex authorization requirements.
  • Maintaining proficiency and compliance with all infection control, health, and safety policies.
  • Performing other administrative or data entry duties as required.

What we are looking for:

  • Customer service or administrative experience in healthcare preferred.
  • Experience with EPIC Systems EMR software a plus.
  • Ability to operate basic office machinery and navigate a computer proficiently.
  • Basic knowledge of medical terminology.

#NCR

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