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Diet Aide

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Diet Aide

Category Location Salary / Rate Type
Allied HealthNew York, New YorkFull-Time
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Diet Aide Candidates Must Haves

  • Dietary Knowledge(6 months or more in similar role)
  • Computer competency/Admin Skills(Ability to use all standard computer programs/ability to adapt to new software)
  • Customer Service(Will be taking orders and connecting with patients and other various clients and managers all day long)
  • Food handlers cert.

 
Job Summary
Under the direct supervision of the Food Services Managers and Supervisors, Diet Aide is responsible for processing patient’s diet order in corresponding computer program according to physician’s orders. Provide direct patient contact for delivering meal tray, formula or other communications.

Essential functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all regulatory requirements, including but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs.
 
Duties and Responsibilities

  • Demonstrates the knowledge and skills necessary to identify and process correct diets and portions for all age groups from pediatrics through elderly adults.
  • Assess and interpret data about the patient’s status in order to identify age-specific needs and provide the care needed.
  • Process patient diet orders and customer orders, including patient/family initiated orders and those patients needing assistance.
  • Receive requests for diet changes or meal requests via phone, computer, fax; or written format during downtime.
  • Follow standard procedures for all patient diets.
  • Coordinate delivery of all tube feeding and oral supplement orders.
  • Prepare and deliver formula according to physician diet order.
  • Visits hospital patients and/or their families and caregivers in-person regarding their food preferences to take their meal orders using a computerized system with touch-screen technology; or written format during downtime.
  • Follow standard procedures for all patient diets.
  • Perform all work in a safe and sanitary manner.
  • Maintain all workstations in a neat and organized manner.
  • Performs other related and incidental duties as needed or assigned.
  • Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted.
  • Relationships with Others ·Employees in this class have regular in-person contact with patients, visitors, clinical staff, and/or the public.
  • Employees have occasional contact by telephone and in person with service representatives when equipment needs repairs.

Supervision Received

  • Employees in this class receive general supervision from a manager or supervisor who assigns work verbally or through written instructions.
  • Work is reviewed by observation on a daily basis to ensure work standards and procedures are followed, to check for adequate staffing, and to ensure conformance with safety and sanitation procedures.
  • Employees in this class follow all regulatory requirements. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Job Qualifications:
(Minimum Qualifications)

  • Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
  • Education: High School Diploma or GED equivalent. Nutrition background or degree preferred

Experience: 
1 year customer service and/or call center experience ·License/Certification: Food Handlers Cert and other than that None required
 

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Closing Date: 2021-05-02

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