Covelo is a Managed Service Provider (MSP) specializing in the Engineering and Construction sector. As an MSP, Covelo takes on the day to day responsibility of managing our clients' contract and direct hire recruiting efforts. From choosing which staffing agencies to work with, to managing the screening of candidates, to managing deployed contractors, to resolving billing issues, Covelo offers all the services necessary to ensure our clients recruit the best talent.

For each client Covelo creates a custom supply chain of staffing agencies to service their unique requirements. Covelo is happy to work with a client's existing staffing agencies, or can introduce new agencies from our network of proven performers with access to candidates around the country and the world.

A key aspect of our service is helping clients determine the right number and mix of agencies. The right mix ensures that clients are drawing on a diverse pool of candidates from agencies with the right skills to do the job. Just as importantly, from an agency perspective, a limited number of competitors and the ability to specialize ensures that each agency is motivated and is performing up to their potential.

Covelo keeps our agencies engaged and performing by keeping in close contact with each of them. By providing them with constant feedback on job requisitions and candidate submittals, agencies learn what skills our clients are looking for and how to find the right candidates. Through KPI's and regular performance reviews, Covelo constantly monitors the performance of each agency; poor performers are quickly identified and worked with to improve, or they are replaced.

As the number of vendors increases, the complexity of dealing with contracts, audits, billing/payment, and performance management can get overwhelming. Covelo takes responsibility for all the vendor administration, making it simple for our clients to work with any number of vendors. Most companies rely on a variety of sources to find candidates: job boards, internal databases, employee referrals, and staffing agencies. With resumes coming in from all directions, hiring managers can get overwhelmed and lose track of good candidates. Covelo simplifies the hiring process by coordinating the flow of candidates through one technology platform and one point of contact, our Account Manager.

Covelo believes that good recruiters are in invaluable tool for finding skilled candidates and building relationships with them. By leveraging the talent of internal and external recruiters to seek out specific candidates, Covelo can concentrate on efficiently channeling the work of the many disparate individuals into one focused recruiting effort. In addition to managing agency recruiters, Covelo can help companies leverage the flow of candidates they already have, such as internal staff, employee referrals, and direct applicants. As new creative opportunities come up, Covelo can apply the same techniques to bringing candidates to the client.

The main services Covelo offers to streamline the hiring process are:

• Requisition management
• Candidate screening
• Interview/offer coordination

In addition to making the routine administrative activities more efficient, Covelo improves the overall effectiveness of the program by providing the following services:

• Distribute requisitions to staffing channels according to status, cost, and performance
• Focus agency and internal recruiters on highest priority requisitions
• Expedite urgent requisitions
• Ensure timely feedback through regular follow-up on submittals
• Improve candidate quality by educating recruiters on client and job requirements
• Speed up time-to-hire by analyzing hiring process and identifying bottlenecks

Augmenting your workforce with contract professionals provides many benefits, however it also can make it difficult to keep track of all your employees. Covelo's technology helps companies track and manage their entire contract workforce through one platform, making it simple to keep tabs on start/end dates, pay rates, work locations, and any other contractor information. Our Account Manager constantly monitors the deployed workforce to keep information up to date, and to stay on top of changes, such as pay increases or terminations. Covelo takes on all the administration required to reconcile and pay supplier invoices. Instead of dealing with tens or hundreds of suppliers, Covelo's clients receive a single invoice and only have us to deal with, dramatically simplifying the AP process and improving the speed and quality of payment for everyone. Hiring companies are exposed to liabilities during both the recruiting and employment of contract workers. Such issues as Recruitment Discrimination (EEO), Employment Classification (payroll taxes), Co-employment (benefits, workers' comp, FMLA), and the risk to business (insurance premiums, fines, Sarbanes-Oxley penalties) can undermine all the benefits of using contract labor. Covelo helps companies identify their risks and helps to minimize them through policies such as screening and regularly auditing vendors, capturing compliance data, and promoting compliant hiring procedures. Covelo provides both standard and customized reports to summarize the status of open orders, to identify bottlenecks in the staffing process, and to monitor the performance of agency partners.

Covelo's position in the marketplace and reporting capabilities enable us to provide critical business intelligence for more informed decision making involving staffing. This can include better optimization of both existing staff and new hires. Our reporting and market research services include:

• Detailed recruiting pipeline
• Historical recruiting activity
• Current contractor analysis (pay rate, markup, overtime status, location, contract duration)
• Agency performance
• Response time guidelines and metrics
• Base lining for continual improvement and of identification of return on investment
• Standardization of skill sets and applicable titles
• Continual International market research to identify opportunities for access of foreign workers with applicable skill sets